PawMe Terms of Service & Payment Policy

Effective date: November 3, 2026
Contact: sunileng.dev@gmail.com

Test entitlements granted at no charge and Google Play test purchases are distinguished from actual paid purchases.

1. The service

PawMe is a service that uses a pet photo you upload to create an image of your pet placed in a scene provided by the app and a short looping live wallpaper video, which you can apply as your Android wallpaper. The service is intended for users aged 14 or over. We do not operate a parental consent process, so children under 14 may not use photo upload, personalized generation or purchases. The service is for photos in which one real animal other than a human can be identified; we may decline to generate from photos showing only people, toys, several animals, or animals that are hard to identify. The scenes and options available are as shown in the app and may be added to or changed during operation.

1A. Use without an account and restoring

PawMe is used without signing in. Images, videos and remaining uses are tied to the device you use. If you delete the app and reinstall it on the same device from Google Play, they are restored automatically. However, they are not restored automatically if you upload a photo or make a purchase in the reinstalled app before restoring finishes, or if deletion of the account has been requested. A device identifier is processed for restoring, as described in the Privacy Policy. If you change or factory-reset your device, they are not restored automatically, and remaining uses and created images and videos are no longer available. To check a purchase, you can send your Google Play order number to the support email. This notice is also shown in the app under My PawMe > Using & restoring PawMe.

2. Photos and rights

You choose pet photos that you have the right to send. We process them only as needed to generate, store and support the service. We do not post your photos or results in promotional materials or public galleries without your separate permission.

You warrant that you have the right to use the photos, and the clothing, items and other things shown in them, with the service. Results are for your personal, non-commercial use. Third-party trademarks, logos, characters and other rights that appear in a photo are not warranted or licensed by us even if they appear in a result; we try to reduce such marks during generation but do not promise that they will be completely removed. You are responsible for resolving disputes caused by a breach of this warranty, except for liability arising from our intent or negligence.

3. Prohibited use

Illegal, harmful or sexually exploitative content, content that infringes the rights of others, uploading other people’s personal information without permission, and abuse of payments or servers are prohibited. General inquiries go to sunileng.dev@gmail.com, and harmful generated content can be reported with the app’s harmful content report feature.

Rights holders can report trademark, copyright or other rights infringement through the app’s report feature or sunileng.dev@gmail.com. We review reported or confirmed infringement without delay and may stop sharing or restrict use of the result where necessary.

4. AI results

Results draw on your pet’s features but may differ from the original in appearance, markings or movement. We do not promise uniqueness of results, perfect reproduction, or the same quality from every photo. These notices do not exclude technical defects or your legal rights as a consumer.

5. Preview before purchase and packs

Preview before purchase: once per device (account), without payment, you can view one personalized image and, when you ask for it, one live wallpaper preview made from that image inside the app. It is not provided again if you reinstall the app on the same device or use a new account. Previews cannot be downloaded, applied as a wallpaper or shared as a live wallpaper (the personalized image can be sent as a share link), and the app restricts screen capture of that screen (this does not prevent photographing it with another device). From app 0.1.80, the live preview video shows a PawMe mark; using a pack makes the video without the mark available.

Packs: the in-app purchase item “1 Live Wallpaper” (a “pack”) is purchased at the price shown in Google Play (currently KRW 3,900 in Korea). One pack covers one live wallpaper. Used on your live preview before purchase, it enables downloading, applying and sharing that result without generating it again; used on a new photo, it generates one personalized image and its live wallpaper video in one go. Images of a result you use a pack on can be downloaded as PNG files and videos as MP4 files, and videos can be applied as wallpapers. Packs bought under the earlier format (two personalized image generations and one video) keep that format.

When you request a generation, the corresponding use is reserved; it is confirmed on success and returned on technical failure. Packs are not granted before payment is approved or while it is pending. Duplicate requests are treated as the same transaction or job. For packs whose payment is cancelled or refunded, remaining uses cannot be used, and downloading and applying images and videos made with or unlocked by that pack are also restricted. Rights to previously purchased Credits and their results are kept.

6. Validity and retention periods

Remaining generation uses of purchased packs and previously purchased Credits have no expiry date. On account deletion or service termination, unused paid entitlements are handled under the refund, deletion and termination sections below.

You can view and download results in the app for 30 days from the date they were created. After 30 days from creation (or upload), original photos, previews before purchase, and generated images and videos can no longer be viewed, downloaded or selected as a video candidate in the app. Wallpapers downloaded to your device remain on your device. Images to be made into a video with a pack must be selected within 30 days. Original photos are kept for 30 days from upload and generated results for 30 days from completion, and are then deleted from production storage in turn. Automatic clean-up targets within 24 hours after expiry; files needed for a job started just before expiry are deleted after that job ends. PNG and MP4 files you downloaded separately remain in the location you chose even if you delete the app. Recovery copies and retention exceptions of external AI providers follow the Privacy Policy.

6-2. Sharing results

You can send images and live wallpapers you made to others with a share link. A share link is valid for up to 7 days from creation and within the usage period of the original result, and the sender can cancel the share at any time. When the recipient opens the link in the app, the result is added to the recipient’s library and can be used for the remaining part of 30 days from the date the original result was completed. Sharing or receiving again does not extend the retention period. Received live wallpapers can be applied and downloaded; received images can only be previewed in the app, and received results cannot be used to make new images or videos. Anyone with the link can see the live wallpaper video or a blurred preview of an image, even without the app. A shared result shows your pet, your display name, the title and the pet name you entered, so please check before sending. If the sender requests deletion of their data or the original result is deleted or refunded, the recipient’s use may also end. The prohibitions in Section 3 also apply to sharing.

7. Refunds

You can request a withdrawal (refund) for a pack that has never been used within 7 days of purchase. If the service is terminated, unused paid entitlements are refunded. Otherwise, refunds are made only where required by applicable law and app marketplace policy, and no separate satisfaction-guarantee refund is offered. Requests are received at the contact address or through Google Play purchase support. We check purchase history, unused and used counts and whether there is a defect, and process the request under applicable law and Google Play procedures. Returning a use after a technical failure is different from refunding a payment: when a generation fails the reserved use is returned, and when it completes the use is confirmed. Uses are not automatically returned, and regeneration at no additional cost is not provided, because of simple dissatisfaction with the taste of a completed result. However, rights to withdrawal, refund or remedy under applicable law, such as for defects in results, labelling and advertising, or performance different from the contract, are not limited. We do not declare blanket restrictions on withdrawal or treat pressing the generate button alone as waiving legal rights.

8. Data deletion requests (leaving the service)

You can request deletion of your account and data (leaving the service) under My PawMe > Settings > Request data deletion in the app or by emailing Support; after the request, new generation and purchases are stopped. Retention, download periods and automatic deletion of originals and generated results follow Section 6. When you request deletion, we check ongoing jobs and unused entitlements and actually delete your data. Legally required transaction records are kept separately only for the necessary period. Remaining paid entitlements are not forfeited immediately just because deletion was requested.

9. Changes to or termination of the service

We provide advance notice and user protection procedures. If the service is terminated, unused paid entitlements are refunded, and the eligibility, how to apply and the schedule are announced in advance. We do not promise that the service will exist permanently.

10. Liability and disputes

These terms do not limit the business’s liability under law or consumers’ rights under mandatory provisions. Inquiries and disputes are first received by Support and follow the applicable law and lawful jurisdiction procedures.

These terms are provided in English and Korean. If the two versions differ, the Korean version prevails.